Privacy Policy
SECTION 1 - WHEN DO WE COLLECT YOUR INFORMATION AND WHAT INFORMATION DO WE COLLECT?
We collect certain personal information about visitors and customers of our site.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone number and email address.
Those informations and some other personal information that you might provide to us may also be collected when you sign up for an account, edit your account, pre-fill your checkout information, subscribe to our newsletter or email list, post content or engage with us either by email, web form, instant message or phone.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address, and on occasion, we also collect certain categories of information about you from third-party sources (such as web analytics software) in order to provide us with information that helps us learn about your browser, operating system, behavior on our site and demographic data.
SECTION 2 - WHAT DO WE DO WITH YOUR INFORMATION?
We use your information to provide you with our products, advertising and marketing, to contact you or to improve our support and services to you.
We retain your personal information for as long as is necessary to provide the services to you and to comply with our legal obligations.
We will never sell your personal data to 3rd parties.
SECTION 3 - CONSENT & ACCESS TO YOUR PERSONAL INFORMATION
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, contact us, arrange for a delivery, return a purchase, or any other way mentioned is the sections above, we imply that you consent us to collecting it and using it for that specific reason only.
How do I access my information or withdraw my consent?
You can access some of your personal information that we collect about you by logging in your account. You also have the right to access other personal information we hold about you and to request corrections of any errors in that data.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information.
You can do those action at anytime, by contacting our Data Protection Officer at support@zumalka.com or by mail at Zumalka.com
[Re: Data Protection Officer]
1205 des Chataigniers Québec Quebec CA G3G 3C4
Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.
SECTION 4 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 5 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 6 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 7 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 8 - COOKIE POLICY
When you browse this site, cookies are not activated by default. However, a banner will appear asking for your consent to use cookies. Cookies are small files that help us understand the behavior of users and visitors to the Site. They also enable us to determine which parts of the Site are most frequently accessed. By utilizing cookies, we aim to enhance marketing content, web searches, and the overall browsing experience on our Site. Cookies are stored locally on your computer or phone. It's important to note that our website can still be accessed without enabling cookies. Nevertheless, if you opt to disable cookies, some features or sections of our Site might not function as intended. When you grant permission for cookie usage, we automatically gather information, like most websites, and save it in log files. This collected data closely aligns with the non-personal information referenced earlier. It aids us in analyzing visitor trends, managing the Site, and gathering demographic insights about our user base. We use three (3) types of cookies: Essential Cookies: These facilitate the smooth operation of our Site, enabling all features and ensuring a hassle-free browsing experience. Performance Cookies: Aimed at optimizing our Site and streamlining navigation, these cookies don't collect identifiable information. All information gathered is non-personal and anonymous. Functionality Cookies: These remember your in-session choices, like geographic location, which helps the Site cater to your language preferences. Importantly, such cookies don't track you or monitor your activities outside our Site. If you wish to manage your cookie preferences, adjust your web browser's settings accordingly. Refer to the links below for guidance on handling cookie settings in popular browsers: Internet Explorer, Chrome, Firefox, Safari
SECTION 9 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 10 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Data Protection Officer at support@zumalka.com or by mail at
Zumalka.com
[Re: Data Protection Officer]
1205 des Chataigniers Québec Quebec CA G3G 3C4